Always nice to log in to outlook in the morning and receive emails like this:
Just a note to thank you for the part that you and your drivers played during the rail replacement blockade between Plymouth-Liskeard/St Austell last week.
Overall, I am pleased to inform you that the service went very well, with very few issues. This is down in part to the helpfulness of your drivers. My customer, First Great Western, has also expressed it’s thanks for the good service we provided.
On speaking with my staff working on the job, and from my own observations, Carmel Coaches stood out amongst the other operators for the helpfulness of your drivers.
I’d be grateful if you could pass on my thanks to all of those in your organisation who were involved in delivering the service.